Effective date: September 3, 2026

Privacy Policy

This Privacy Policy explains how Apex Logistics collects, uses, stores, and discloses personal information when you visit this website, place an order, contact us, or otherwise interact with our services. It also explains the choices and rights available to you.

Information we collect

We may collect contact details such as your name, email address, phone number, billing and shipping address; order and transaction details; customer-support communications; and device or usage details such as IP address, browser type, device identifiers, pages viewed, referral information, approximate location derived from IP, and timestamps.

Payment-card information is handled by our checkout and payment providers. We receive payment status and limited transaction information needed to fulfill and support an order, but do not intentionally store full card numbers or security codes on our own systems.

How we use information

We use personal information to operate the store, process and deliver orders, respond to support requests, prevent fraud and security incidents, improve the website, meet legal and accounting obligations, and—where permitted—measure and deliver marketing.

Cookies, Google Ads, and analytics

We and our providers may use cookies, pixels, local storage, tags, and similar technologies to make the site function, remember settings, protect against fraud, understand use of the site, and measure advertising. Browser settings generally allow you to manage cookies, although limiting them can affect some site features.

If Google Ads, Google Analytics, conversion measurement, remarketing, or similar services are enabled for a campaign, those services may receive browser, device, cookie, and event information through their own technology. We use these tools only for legitimate measurement, attribution, audience management, and advertising purposes. Google and other providers maintain their own policies and controls, including settings for personalized advertising.

How we disclose information

We may disclose information to service providers that support ecommerce hosting, payments, fraud prevention, fulfillment, delivery, customer support, communications, analytics, and advertising. We may also disclose information where required by law, to protect people and property, or in connection with a corporate transaction. We do not sell personal information for money. Depending on the configuration of advertising or analytics technology, certain disclosures for cross-context behavioral advertising may be treated as “sharing” under some U.S. state privacy laws.

Retention and security

We retain information for as long as reasonably needed to fulfill the purposes described here, including order administration, support, legal compliance, tax and recordkeeping, fraud prevention, and dispute resolution. We use reasonable safeguards designed to protect information, but no online system can be guaranteed completely secure.

Your choices and requests

• Use the unsubscribe link in a marketing email to stop marketing email communications.
• Manage cookies and advertising preferences in your browser or device settings.
• Request access to, correction of, or deletion of personal information, subject to applicable law and verification.
• Request an applicable opt-out of the sale or sharing of personal information through Your Privacy Choices or by contacting us.

California privacy notice

For California residents, and to the extent the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”) applies, you may have the right to know the categories or specific pieces of personal information we collected, request deletion, request correction, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights. We may need to verify a request and may require an authorized agent to provide proof of authority. We do not knowingly sell or share personal information of consumers under 16. Where required by applicable law and technically supported by our systems, we process valid browser-based opt-out preference signals in accordance with the law.

Our categories of collection, use, and disclosure are described above. To make a request or appeal a privacy decision, use Your Privacy Choices or email support@softpetalix.shop or +1 (575) 610-8069 with “Privacy Request” in the subject line. An appeal may be made by replying to the decision with “Appeal” and a brief explanation.

Children and updates

This website is not intended to knowingly collect personal information from children under 13. If you believe a child submitted personal information without appropriate consent, contact us so we can review the request. We may update this Policy as our practices, technology, or legal obligations change. The effective date identifies the current version.

Contact: Apex Logistics, 199 Sherlock Court, Corrales, New Mexico, United States. Reach us at support@softpetalix.shop or +1 (575) 610-8069.