Effective date: September 3, 2026
Contact Us
Contact us for an order question, delivery issue, product concern, privacy request, or return-review request.
Customer support details
- Company: Apex Logistics
- Email: support@softpetalix.shop or +1 (575) 610-8069
- Phone: +1 (575) 610-8069
- Address: 199 Sherlock Court, Corrales, New Mexico, United States
Order and return requests
Please include your order number, the email used at checkout, and a short description of the issue. For a damage or not-as-described request, helpful photos may speed up review. Contact us before returning any item so we can provide instructions.
Privacy requests
For an access, deletion, correction, or advertising opt-out request, visit Your Privacy Choices or email us with “Privacy Request” in the subject line. We may request reasonable information to verify the request.
Contact: Apex Logistics, 199 Sherlock Court, Corrales, New Mexico, United States. Reach us at support@softpetalix.shop or +1 (575) 610-8069.