Effective date: September 3, 2026

Payment Policy

Checkout is designed to show the available payment methods and total price before you place an order.

Accepted payment methods

Eligible checkout methods may include credit and debit cards such as Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to issuer approval, checkout availability, and payment-provider rules.

Authorization and order review

A card issuer may place an authorization hold when you submit an order. We may decline or cancel an order when reasonably necessary for fraud prevention, inventory limits, a clear pricing error, suspected unauthorized activity, or legal compliance. When a refund is due, it is returned to the original payment method in accordance with applicable law.

Payment security

Checkout payments are handled by payment providers. We do not intentionally store complete card numbers or security codes on our own systems. Providers may process information under their own privacy notices and terms.

Prices, taxes, and billing questions

Prices and applicable taxes or charges are shown before order submission. Unless checkout says otherwise, prices are in U.S. dollars. Contact us about a billing question before opening a dispute when possible, but nothing in this policy limits a right you may have with your card issuer or under law.

Contact: Apex Logistics, 199 Sherlock Court, Corrales, New Mexico, United States. Reach us at support@softpetalix.shop or +1 (575) 610-8069.